www.onlinehandles.com is a leading online supplier of high quality Architectural Ironmongery. From door handles to butt hinges, from bathroom fittings to door knockers, from country cottage to modern city centre flats, we cater for all tastes and styles, with thousands of handles, knobs, door furniture and hardware products available to buy in our online store.

Our collections are sourced from the UK and partners from around the World, with each item selected for its quality and price, ensuring that we supply high quality hardware products at the most competitive prices.

The smallest detail really does make all the difference.


How to Buy

The ease of use of this site is of paramount importance to us at onlinehandles, and we have endeavored to make the payment procedure as quick and uncomplicated as we could. If you follow the guidelines below it will help you with the navigation of the payment procedure.
If you do experience any difficulties then do not hesitate to contact us using the contacts listed in the ‘Contact us’ section.

By far the easiest method of payment is by using our online ordering system, using THAWTE, which ensures all your details remain secure and confidential. Firstly select the item you wish to purchase, select the quantity and finish you require, then select ‘add to basket’. Your item is now placed in your virtual shopping basket. You can continue to shop, or move to the checkout by selecting the shopping basket icon. Now simply fill in your card details, press send, and your purchase is now complete.

Purchases can be made using either, Visa, MasterCard, Switch, Solo, or Delta.
Cash and cheque purchases can be made, but only at our registered premises detailed in the ‘Contact us’ section.

Pro Forma

As standard, orders with Online Handles Ltd. are made on a 'Pro Forma' basis.
Goods wil pass to the purchaser only when payment is made in full. Prepayment is required on all orders.

Credit Accounts

If you would prefer, you can set up a credit account with us.
Credit customers have a net 28 days to settle outstanding balances.
Credit accounts are subject to us receiving suitable trade references for your company.
If you would like to set up a credit account, please call us on 020 881 3108.

We will require you to provide two trade references in order to obtain a credit account with us. The relevant forms will be emailed to you once you complete the application process.

Payment

Making payments is easiest with a credit card. Either pay for your order right away, or settle your account with us later.
Our secure payment service will take your credit card details securely and authorise them in real-time.
Your credit card will show a debit from 'ONLINEHANDLES LTD'.

Alternatively if you wish, you may send us payment in the form of a cheque, cash or postal order.
When sending payment through the post, you should ensure that you include a note containing your order number, so that we know which order your payment relates to. If sending cash or postal orders, please use recorded or registered delivery, as we cannot be held responsible for monies lost during transit to us.

Backorders

If a product is out of stock you can still make an order, but it will be put on backorder. This basically means you are reserving a specified amount of the product and so when we have replenished our stock it will be sent out to you straight away. It gives you priority over any normal orders we receive.

You will be notified when the goods have arrived so we can confirm you still want them, and to arrange payment. We will not charge you for the goods until we have actually dispatched them.